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YOU CAN
NOT USE LOYALTY POINTS FOR ANY OTHER OFFER |
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4. |
Q |
I currently
have a paper frequent card. How can I switch? |
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A |
Once you
have reached your 9th visit and you redeem your paper card, we will issue a
V.I.P. Loyalty card for you next time. |
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5. |
Q |
Why is the
V.I.P. treatment card personalized? |
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A |
There are 2
good reasons why your V.I.P. card is personalized. First,in case you loose
your card, your loyalty points are easily transferred to another card and
even more important, your pre-paid money can be transferred as well.
(This process takes about 1 hour until you
are able to receive your new card.) |
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6. |
Q |
What other
benefits do I have with my V.I.P. Loyalty card? |
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A |
Besides
being able to use this card as a convenient form of payment and earning
loyalty points, you will also get a free executive wash (an up to $18.95
value) on your birthday. You are also entitled to a $2.00 Senior Citizen
Discount. (Senior citizen discount is not valid with any other offer) |
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7. |
Q |
I do like the benefits of
the V.I.P. Loyalty card, but I don't feel comfortable to give you my
personal information. Is my privacy protected? |
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A |
The
information on your V.I.P. Loyalty card is protected. We do not share any
information with a third party or sell it to other businesses. |
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8. |
Q |
Where can I use this V.I.P.
treatment card? |
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A |
You can use
the V.I.P. treatment card ONLY at the Ontario Mills 76 Car Wash!!! |
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9. |
Q |
How can I check my balance
on the Card? |
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A |
Every time
you use your Card you will receive a little receipt that tells you exactly
what your balance is and how many loyalty points you have earned. But feel
free to bring in your card and we will check it for you. |
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10. |
Q |
Is the card free? Do I have
to apply for it? |
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A |
The card is
free for you and you don't have to apply for it. It is not a Credit Card, it
is treated like cash! |
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11. |
Q |
Can I get cash back if I
have money left on my card? |
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A |
No, this card represents a
pre-payment for products and cannot be redeemed for cash. |
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12. |
Q |
What happens with the
physical card once I redeem all of my loyalty points and/or used my
pre-payment? |
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A |
The physical card stays with
you and can be re-loaded with loyalty points as well as pre-payments. |
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13. |
Q |
What should I do if I loose
my V.I.P. Treatment card? |
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A |
Please let the clerk on site
know that you have lost your card. He/She will hand you a form that you
would need to fill out. Within 1 hour the lost card will be cancelled and a
new card with all the information that was on your old card will be issued
for you. |
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Inc.